Detailed Attempt History
Review documented dates, times, and available attempt information.
Martinez & Hernandez Process Serving
Client Portal
Access assignment activity, attempt updates, documents, and completed affidavits from one secure location.
- Direct status visibility
- Detailed attempt history
- Organized case records
Stop chasing updates
Know where every service stands.
Authorized users can review available assignment activity, attempt history, and completed documentation through the portal.
Clear updates. Documented attempts. Reviewed returns.
Martinez & Hernandez Process Serving
Client Assignment Status
Example Account
Sample assignment
Case numberSample Case
LocationOrlando, Florida
SubjectSample Subject
StatusServed
Served
Personal service completed. Proof of service under review.
Attempt No. 2
No answer at residence.
Attempt No. 1
No contact made.
Current Status
Served ✓
Illustrative display only. It does not show a real case or client.
Every assignment · one secure record
Built for accountability
Review available assignment information from intake through final documentation.
Status Visibility
Check whether an assignment is active, attempted, or completed.
Assignment Documents
Keep service documents and completed records connected to the job.
Reviewed Proof
Access the completed return or affidavit after review.
Assignment History
Find available records for active and completed assignments.
Firm Access
Authorized firm users can review their account information.
Online Portal Access
View available information when it fits your schedule.
Online Requests
Submit a new service request and supporting documents online.
Florida compliance
Accurate documentation matters.
Service of process can affect notice, deadlines, and the progress of a case. We review service information before preparing the final return or affidavit.
Portal records support communication and recordkeeping. Applicable law and the court determine the requirements for valid service.
Florida Statutes §48.21
Requirements concerning returns of service.
Florida Statutes §§48.27 and 48.29
Florida’s certified process-server framework.
Review Florida Chapter 48
Local service · direct accountability
Built for firms that need clear answers.
Know whether your assignment was received, when an attempt was made, what happened at the address, and when final documentation is available.
Veteran-owned and family-operated
Local accountability throughout Orange and Osceola Counties.
Local accountability throughout Orange and Osceola Counties.
Certified process servers
Attention to applicable service requirements.
Attention to applicable service requirements.
Up to five diligent attempts
When appropriate for the assignment.
When appropriate for the assignment.
Reviewed documentation
Affidavits, returns, and non-service reports.
Affidavits, returns, and non-service reports.
From assignment to affidavit
A clear four-step process
Professional handling and communication at every stage.
01
Submit
Send the documents, service address, deadline, and instructions.
02
Confirm
We review the submission and confirm pricing and availability. Scheduling follows acceptance, complete documents and prepayment unless written account terms are approved.
03
Track
Review available updates and documented attempts through the portal.
04
Complete
Access the reviewed proof of service or non-service documentation.
Was the assignment received?
When was the latest attempt?
What happened at the address?
Is the final documentation ready?
Account and assignment help
Client Portal Questions
How do I access the Client Portal?
Select Portal Log In to open the Service of Process Status login page. Enter your assigned username and password. If you need account access, contact support@mhprocessserving.com or call 407-564-6551.
What if I cannot sign in or find an assignment?
Use the login page’s Forgot Password? option for an existing account. If you still need help or an assignment is missing, contact our office with your name, firm and job or invoice number. Do not send your password.
Does submitting an online request confirm service?
No. We review the documents, physical address, deadline and instructions, then confirm acceptance, pricing and availability. Scheduling follows complete documents and prepayment unless written account terms are approved. Call before submitting an urgent same-day assignment.
When will the affidavit or return be available?
Reviewed documentation is made available after the appropriate service or non-service outcome is recorded and the paperwork is prepared. Attempt updates may appear before the final affidavit is ready. Contact our office if you have a filing deadline or need assistance locating the document.
Put your assignment in motion
Submit your service assignment now.
New and returning clients can submit an assignment and supporting documents online.
Urgent assignment? Call 407-564-6551. Same-day availability depends on timing, location, and capacity.
Martinez & Hernandez Process Serving is not a law firm and does not provide legal advice. Privately owned and independently operated; not affiliated with or endorsed by the Ninth Judicial Circuit Court or any government agency. Certification applies to individual process servers. Service requirements vary by document, party, jurisdiction, court order, and applicable law.